Privacy Policy
Effective Date: [01.01.2026]
Last Updated: [01.01.2026]
Welcome to ANJALI TRAVELS Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website WWW.ANJALITRAVELSPUNE.IN and use our passenger bus transport services.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you book tickets, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and payment details
- Passenger details (name, age, gender, ID proof if required)
- Travel details (boarding point, destination, seat selection)
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and browsing behavior
- Date and time of access
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and confirm bus ticket bookings
- Provide customer support
- Send booking confirmations and travel updates
- Process payments and refunds
- Improve website functionality and user experience
- Send service-related notifications
- Prevent fraud and ensure security
We may also send promotional communications if you opt-in to receive them.
3. Sharing Your Information
We do not sell your personal information.
However, we may share your information with:
Service Providers
Third parties that help us operate our services, such as:
- Payment processors
- Hosting providers
- SMS/email notification services
- IT and analytics services
Bus Operators
Passenger information may be shared with bus operators to facilitate travel.
Legal Requirements
We may disclose information if required to:
- Comply with legal obligations
- Respond to lawful requests by authorities
- Protect our legal rights
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website performance
- Analyze website traffic
You may disable cookies through your browser settings, but some features of the website may not function properly.
5. Data Security
We implement reasonable technical and organizational measures to protect your information from:
- Unauthorized access
- Data loss
- Misuse or alteration
However, no online system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
You can exercise these rights by contacting us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal data from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.
Continued use of the website after changes indicates acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
ANJALI TRAVELS
Address: SR NO 243 ANJALI HEIGHTS CHINCHWAD STATION PUNE 411019
Email: anjalitravelschinchwad@gmail.com
Phone: +91 7057044545